Payment and Refund Info

Online Payment

Your online safety and trust in the platform is at the core of GoNabit. We’ve gone to great lengths to make our site secure for online payments, so you can relax and experience the ease, convenience, choice and great opportunities of ecommerce.

You can shop at GoNabit.com with confidence. We have been awarded VeriSign’s highest level of website encryption certification, and we’ve chosen highly secure credit card processing solutions.

The Payment Gateway manages the complex encryption and processing of your sensitive customer information through their electronic credit card processing network. We don’t store any of your payment information on our servers. It is recorded at their end via a Secure Socket Layer connection (SSL) and is fully encrypted. This and your other personal information is safe and secure and will only be used for your intended purpose.

Before a deal has tipped on GoNabit.com, our gateway authorizes your card and then captures that payment once the deal tips, or cancels that authorization if the deal never tips. 

Our Gateway provider adheres to strict industry standards for payment processing, including:

• they verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher, 
• Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available), and 
• compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Please note: for all Nabits on GoNabit your credit card will be billed in American Dollars (USD). Your Nabit voucher is redeemable in your local currency for the value listed on the website and this is the same value on the corresponding Nabit voucher. In Lebanon, VAT is included in the Nabit price, but you must pay the VAT on any cash paid over and above the Nabit value when you redeem.

Get in touch with any questions regarding payment or personal information. We'd love to hear from you. Also, read our Privacy Policy.

Refund Policy

In general, we aim to get the best deals from great local businesses. We do our homework about the business and try to be as clear as possible about what you are buying and what - if any - are the specific redemption conditions for the deal. That said, it's up to you to make sure that you read all the details about the business and about the specific Nabit to ensure it's something you want for you or the recipient of your gift, and that the conditions of redemption suit your ability to redeem.

Think before you buy: is it something you want and will use? Is it something that you'll have the time to use? We want you to be happy, but if your interest in your purchase fades over time, this isn't grounds for a refund. Give it away - make someone happy!

Ultimately, you trust us to be reliable and transparent, and we trust you to do your homework before you buy great deals, and then redeem the Nabits by giving that local business (and business owner) a fair chance to win you back again and again.

We aren't responsible for the quality of the service delivered, but your happiness is important to us. In short: if you bought a Nabit that let you down in some major way, get in touch and we'll help resolve the situation to your satisfaction as best as we can. As a small business ourselves, we'll have to eat the cost of any returns, so be nice. Thanks!

- updated 11/15/2010

For all deal-specific terms, read our Terms of Use/Sale and our FAQs.